Privacy Policy

Information we collect

Personal information

• Name
• Email address
• Phone number
• Billing and payment information
• Business name, if applicable

Booking and usage information

• Appointment details
• Studio usage history
• Communications and inquiries

Technical information

• IP address
• Browser type
• Device information
• Website usage data, including cookies and analytics

Studio security information

• Video and audio recorded by security cameras inside Buena Vista Studio

How we use your information

We use information to:

• Process bookings and payments.
• Communicate about reservations and inquiries.
• Provide access to studio services and resources.
• Improve our website and customer experience.
• Send updates, promotions, or important announcements. You may opt out of promotional emails at any time.
• Support studio safety, access control, property protection, reservation time verification, and incident review.

Sharing of information

We do not sell your personal information.

We may share information with service providers when necessary to operate our business, including:

• Payment processors, such as Stripe or Square.
• Booking platforms, such as Acuity Scheduling.
• Email and communication tools.
• Website and analytics providers.

We share information needed for those services and use providers that are expected to protect the information they handle. Relevant security recordings may also be shared with law enforcement in connection with an incident or lawful request.

How information is collected and disclosed

We collect information through:

• Website forms.
• Booking and payment platforms.
• Email, phone, or text communication.
• Cookies and analytics tools.
• Security cameras inside the studio that record video and audio.

Information may be handled by the platforms we use to process payments, manage bookings, operate the website, communicate with clients, and support studio security.

Security cameras and audio recording

Data security

We take reasonable administrative, technical, and physical measures to protect information, including:

• Secure payment processing systems.
• Password-protected platforms.
• Limited access to personal data.
• Use of reputable third-party providers.

No method of transmission over the internet is completely secure.

Cookies and tracking

Our website may use cookies and similar technologies to improve the user experience, analyze website traffic, and understand how visitors use the site. You can adjust your browser settings to refuse cookies if preferred. Some site features may work differently when cookies are disabled.

Your privacy requests

You may contact us to request access to your personal information, ask for a correction or update, request deletion where applicable, or opt out of marketing communications.

To make a request, email hello@buenavistastudiosa.com.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Review their privacy policies when you visit them.

Updates to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision.

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